Fury Sports Company Policy / Terms & Conditions
Fury Sports is committed to providing top quality products at cost competitive prices without compromising on the quality of the products. We keep our customers updated on the delivery status of their orders. The customer support contact email address is info@furysportsgear.com and the contact number is +92 331 5518822. You can either text your message or call for the latest updates on the status of your shipment or any urgent inquiries.
Inquiries:
Fury Sports well understand needs of the customers therefore each and every inquiry is entertained with due importance and is timely answered. The general reply time is 48 business hours.
Sampling:
Since we receive numerous inquiries every day requesting samples of our products for quality evaluation purposes, we have devised a policy to offer samples on request.
A- We do not stock or store any products, all the products are made to order therefore we require minimum 15 working days to supply the sample/s order requested.
However if we already have samples ready for certain products, they can be shipped after receiving the sample payment + shipping cost in our business account, Once the payment is received the sample order will be shipped the same day by courier, and we shall also send you the digital image of the product/s before shipping as a proof.
If it is even one piece or pair, we shall entertain each and every inquiry on its turn. Therefore we shall appreciate your patience to wait for the requested samples.
B- Generally, All the samples are shipped to customers’ courier accounts against the payment of the sample product. The sample/s payment can be transferred by using Wire Transfer (TT) to our business account or Western Union, whichever is convenient to you. We do not ship free samples. In case a customer do not have a courier account number he/she can request the sample by paying for the sample/s cost and the freight charges as well to our business account using wire transfer (TT) or Western Union whichever is convenient.
Order Completion / Time and delivery.
We generally require 3 to 4 four weeks to complete your order; however the order completion time depends on the quantity of your order. You will be informed about the exact completion time of your order beforehand. After the order is completed it generally takes approximately one week for the shipment to reach destination by air. By sea the delivery time is approximately 25 days. In certain cases it might take 30 to 45 days by sea as well.
Payment Terms
We accept advance payment through wire transfer (TT) in our company bank account.
Transfers through Western Union or MoneyGram are also acceptable for small orders and sample orders.
Trade Terms
Order detail is received via email to us which is accepted by Fury Sports. Customer will receive an invoice which is cleared through 25-30% as an advance payment. After receiving advance the production process will be started.
The report/updates are sent to the customer after the completion of order in the form of pictures and videos, and then the remaining 70-75 % payment is transferred to our company’s bank account by our customer which obliges us to ship out the parcel of order to their given address right after receiving the payment in the bank.